If you were involved in a Motor Vehicle Accident (MVA) and have reported the incident to ICBC, you qualify to receive counselling support under Enhanced Accident Benefits. Enhanced Accident Benefits are available to all residents of British Columbia injured in a crash, no matter who is responsible (at fault). Whether you’re a driver, passenger, pedestrian or cyclist, you’ll be covered if you’re injured in a crash.​

As of April 1, 2019, individuals who have been in a car accident no longer need pre-approval from ICBC for their healthcare treatments as long as they have an ICBC claim number. This means you get access to services to improve your physical and mental health right away from Day 1 of your accident and up to 12 weeks after the accident. No medical referral is necessary.

If it has been more than 12 weeks since your accident, your ICBC claims specialist would need to be contacted to obtain approval. Sometimes a referral from your doctor might be requested.

Counselling sessions are fully covered by ICBC at no additional cost to you. I am a registered vendor with ICBC and can bill ICBC directly. I can support you in the approval process to ensure you obtain access to the care you need until you are at maximal recovery. Information required to access counselling:
  • Name
  • Date of Birth
  • ICBC claim number
You are welcome to share this information by sending me an email: or filling out the CONTACT FORM
  • Payment covered by ICBC